Where we ship
We deliver to serviceable PIN codes across India through trusted courier partners. We do not ship outside India at the moment. Checkout tells you if your PIN code is not serviceable.
Shipping charges
- Orders of ₹799 and above ship free.
- Orders below that pay a flat ₹149, shown at checkout before you pay.
- Every parcel is insured until it reaches you.
Dispatch and delivery times
- Orders are packed and dispatched within 1 to 2 working days (Monday to Saturday, except public holidays).
- Delivery usually takes 3 to 7 working days after dispatch, depending on your location. Remote areas can take longer.
- Once your order ships, we share the courier name and tracking number by SMS, WhatsApp or email, and on your order page.
Delays
Delivery times are estimates. Weather, strikes, festivals or courier issues can delay a parcel; we will keep you informed and help you track it. If a parcel has not moved for 7 days, contact us and we will raise it with the courier.
Receiving your parcel
Please check that the outer packaging is sealed and undamaged before accepting it. If it looks tampered with, refuse the delivery or record a short unboxing video and contact us within 48 hours.
Ways to pay
- Online: UPI, debit and credit cards, net banking and wallets, processed securely by Razorpay. We never see or store your card details.
- Cash on delivery (COD): available on most PIN codes. Please keep the exact amount ready; the courier may also accept UPI.
- All prices are in Indian Rupees (₹) and include GST.
Failed or duplicate payments
If money was deducted but your order did not go through, it is refunded automatically by your bank or Razorpay, usually within 5 to 7 working days. If it is not, write to contact@tattv.co.in with your order number and the transaction reference.
Contact
Questions about shipping or payment: contact@tattv.co.in or +91 90306 11790, Mon–Sat, 10am–7pm IST.
Questions? Contact us and we'll help.